Business Properties & secure fire exits

It is well known that business properties, especially where the public has access, should have  secure fire exit doors, which means that all locked doors should be able to be opened from the inside without a key.

But many people renting out properties for holidays do not realise that these fire exits should have easy escape capabilities. The logic behind this is that if the lock is key operated on the inside, the customers may well lock the door, put the key somewhere safe, and then should the worst happen and a fire break out, in their panic and being away from home, they could well forget where they have put the key and be caught in a tragic accident.

So if your wooden door has a nightlatch (often called a ‘Yale’ lock), and that lock has a British Standard Kite mark, you are fine.

Secure fire exits with correct locks

If your wooden door has a mortice (often called a ‘Chubb’ lock), with key operation on both sides, there is a conversion that can be done to use a Euro Cylinder that has a thumb turn on the inside. This means changing the lock and handles but can use the existing space with minimal visible change.

If your door is UPVC or has any mechanism where the handles must be lifted before locking, it is a simple matter of swapping the existing Euro Cylinder for one with a thumb turn on the inside.

This is a key both sides Euro Cylinder:

And this is a standard thumb turn Euro Cylinder:

There is a slight worry with installing these fire escape systems, though and that is I have a tool that can go in through letter boxes and turn the thumb turn allowing me access to the property. We have two solutions. Firstly, certain thumb turns on the very best cylinders are designed to be difficult for tools to turn. They might require a push while turning or just plain difficult for the tool to purchase.

Alternatively, you can buy specially designed sloped guards for your letterbox (although even these can be bypassed with ever more clever locksmith tools).

Or better yet a letter catching cage on the back of your door will stop all tools that I know of at time of writing.

If you own or run holiday lets, you might find your public liability insurance does not pay out if you have not taken the correct measures to ensure the safety of your guests.

I am noticing a lot of village halls are also suddenly finding out from fire inspections that they are not up to scratch. Please check the regulations specific to you if you run any property that is not a private home.

Click here for Government guidance on fire doors/fire safety

Should you have any questions regarding the above information, please do not hesitate to contact me.

Thanks for reading.


Changing the locks on a brand new property

Changing the locks on a brand new property

There seems to be a massive drive to build new homes lately. Almost everywhere you go, you are bound to be driving past a new build construction site. You might even be looking at a nice newly built home in your area, or even bought one. The beauty of a new home over an older one is that you can move in knowing you have nothing to do. The carpets are already fitted to your criteria, the sparkly kitchen gleams and there is no worry that some random neighbour has a spare key to your home, so why are we advising changing the locks on a brand new property?
Changing the locks on a brand new property

Why change the locks?

Quite frankly, the developers will do the minimum possible to meet regulations, and currently in the UK the regulations just are not up to the same level as the burglars. New homes are all being built with multi-point locking mechanisms and while all the hooks, bolts and rollers look impressive and secure, the system is only as good as its’ weakest part, which is the locking cylinder. While standard locking Euro Cylinders are acceptable for insurance purposes, they are incredibly weak to a form of attack called ‘cylinder snapping’. Property developers will use these standard cylinders wherever possible.

Some of the more reputable developers will at least have the decency to install kite marked Euro cylinders in their doors, but beyond the kite mark, there are still three grades of security, which cover the three main forms of attack, those being snap, pick and drilling. So a cylinder with one star will be proof against picking but not the other two, and a cylinder with two stars will still be susceptible to attack by one of the three main methods. You can supplement the star rating by having anti-snap collars placed inside the handles, or anti-drill handles. You may even have these, but if you don’t know, then the burglar doesn’t know either and he is likely to have a go, fail and leave your door a mess before he leaves. Only a three star cylinder should be used if you want the burglar to go away before even trying.

With total honesty, there is a tool that can be purchased to bypass even some of the best three star cylinders, but it takes time use and is fiddly. Entry with this tool is trial and error, sometimes taking many minutes to get in the door, whereas a standard cylinder can be snapped in under 60 seconds with household tools and no sound. For the same reason a burglar will not take the time to remove your roof tiles and enter that way, he will not purchase a tool that takes him many times longer to get in than the cheap tools he can get from a DIY store.

Cylinder snapping is no longer about normal burglary any more; Intruders know that most people leave their car keys somewhere in the vicinity of the front door, be they left on a surface, hanging on a convenient hook, or just in a coat pocket. They can now look for the car they want to steal parked nicely on your front drive. As most of us are now two car families, at least one will sit on the drive, and if that car is your brand new Mercedes or BMW and you keep your keys close to an easily attacked door, your insurance might decide not to pay out because you didn’t take enough care. How many people tell their insurance the car is kept in the garage, knowing that actually the garage is full of the toot we don’t want in our actual houses? Breaking into a house and stealing the keys is now the easiest way to steal their car.

And while a barking dog is a deterrent to some degree, what protects your home when you are on holiday or even out walking that dog?

Most three star Euro cylinders are visibly different to standard cylinders. They shout at the burglar you are serious about home security and that attacking your home is going to be noisy and time consuming. Noise and time are the enemy of the burglar. If he knows breaking into your home is going to be noisy and take up precious time, he is going to move on. If you fit the proper cylinders, chances are you will be angry with the locksmith after years and years of never seeing any signs of attack. You will never know how many intruders scouted your home and mentally noted to leave you alone. It’s not hard. I help my kids with their paper round, and the best locks stick out like a sore thumb. I know exactly how few there are and where they are. A potential intruder only has to deliver some bogus leaflets in any area to work out who is best avoided.

While on this subject, an emailed question asked if it worth putting extra strength glue in an externally beaded window so that if the burglar got the beading off the window would still be stuck in place. Beading removal was never a hugely popular method of attack. There was always too much potential to make noise and take a long time. Also, the risk of breaking glass and then cutting oneself is too high, even without extra glues. Cylinder snapping is quick, quiet and easy. So faced with a choice, you should always upgrade your cylinders.

If you have standard cylinders or even kite marked one star cylinders, you should upgrade now. If you don’t know what you have, a good locksmith in your area will come and assess your locks via a free security check. Unless a locksmith has provided your locks, I very much doubt they will be the best on the market. You cannot buy the best locks in the DIY shops. While you are ensuring you have the best locks, you should be sending a copy of this information to everyone you care about, because of the following reasons:

  • Burglary is on the rise.
  • Traditionally ‘safe’ areas are being burgled more often.
  • Only a tiny fraction of burglaries get investigated by police.
  • You are now at risk from car thieves as well.
  • Burglars pass on information to each other, so if you are burgled once, you stand an increased chance of being hit again.
  • Every person I speak to who has experience a burglary, reports feeling of personal violation, sleepless nights and detachment from their home.

If you have any questions regarding the above information or any of the other blogs I have written, please get in touch via any of the methods on my contacts page.

Thanks for reading.

New build Holt, New build Fakenham, New build Aylsham, New build Cromer,
New build North Walsham, New Build Norfolk, Locks Holt, Locks Fakenham,
Locks Aylsham, Locks Cromer, Locks North Walsham, Locks Norfolk


Lessons 10 years as a locksmith has taught me

What I have learned after 10 years as a Locksmith?

AC Locksmiths Norfolk

Lessons 10 years as a locksmith has taught me:

1. The multipoint locking mechanism on a double glazed door (or any door where you lift the handles before locking) is NOT a five lever lock. Five levers refers to the internal levers in a mortice lock which sits inside a wooden door.

2. All of those hooks, bolts, mushrooms, and rollers on a lift handle door mean nothing when burglars can attack the lock barrel easily. Having the correct barrel is vitally important and while you might get the insurance company to reimburse your financial loss, they cannot replace the heirloom given to you by Grandma that has enormous sentimental value. If your locking barrels do not have British Standard kite marks, you are practically inviting burglars into your home.

3. Home security is not necessarily about keeping intruders out. We all know they can smash a window. But they do not want to leave through that window carrying your stuff. You are looking to make it as hard as possible for them to leave with their arms full.

4. Look at your neighbour’s house when thinking about home security. Your aim should always be to make them look like an easier target. Crunchy gravel, CCTV, alarms, sensor lights are instant barriers before they even reach your door. Burglars recognise good locks and will go elsewhere. Your local locksmith knows the best brands you can’t buy on the high street.

5. That sneaky place you hide a spare key in the garden is glaringly obvious to the burglar. You are much better off with a quality keysafe.

6. You do not need multiple keys for carers. A keysafe can be much cheaper and easier for all. No more worries when keys go missing.

7. A home safe is not just about deterring criminals. A good one will protect important documents in the event of a fire. But batteries should be changed annually whether the low battery warning beeps or not, and override keys should be kept with a trusted neighbour or family member. Leaving the keys inside the safe is not a clever idea.

8. Taking your car on holiday? Make sure your partner takes the spare key. Nothing worse than calling a locksmith to open your vehicle when you lock the keys in the boot knowing a spare key is at home. Do not leave the spare key in the glove compartment.

9. Very few smart locks conform to BS3621, meaning they are not covered by your insurance.

10. Most lock failures can be avoided. If you notice your lock is getting harder to operate, or you have a special knack for opening the door, then something is wrong and needs addressing. It will be cheaper to sort now and if you don’t, the chances are it will fail when you are stuck in the pouring rain and are desperate to get in because you need to get ready for that important date/job interview/wedding/etc.

11. Hanging keys on a hook in plain sight of your door, or putting them in a dish/on a saucer near the front door is not good. Most luxury cars are stolen from drives after thieves use tools to hook keys through the letterbox. Seal the letter plate on your door and install a post box at the end of your garden. The postie and those who deliver your paper will love you for it.

12. Burglar alarms are not just about burglars; They now come with optional extras like smoke alarms and panic buttons allowing you to call a family member and talk to them through the system if you take a fall and cannot get back up.

Lessons 10 years as a locksmith has taught me

13. Modern CCTV puts you in control. If you post images or film of a crime, the local community might help. A friend knew someone who did this when Christmas decorations were stolen from their garden. The theft was captured by a smart doorcam and posted. Locals soon identified the thief and the stolen items were returned (along with a box of chocolates!).

14. If you need to get copies of keys made, still use the originals as your primary keys. Ask your local key cutter to order genuine branded blanks, even if it costs more and you have to come back. 90% of my recalls for faulty locks end up being poor copies not working properly. When you order a new lock, think about the number of keys you need, and order them at the same time. If you need more than four extra keys, a keysafe can be cheaper.

15. Plastic doors are just as prone to weather conditions as wooden doors. Be aware of direct sunlight and salty sea air. Check regularly for signs of rust. Lubricate your doors every time you change your clocks (spring and autumn). You can find out how by reading my blog on door maintenance.

16. The industry recommends changing your locks every 5 years, especially when keys have been handed to builders, carers, lost by teens, etc. While 5 years might seem a bit too much, adult children might do well to check their older parents’ locks. Many older houses are simply not up to insurance standard. If you cannot find a British standard kite mark on their lock, they are probably paying insurance for nothing as the insurers will not pay out in the event of a burglary.

17. Making a new car key when you have one to copy from is much cheaper than calling out the emergency locksmith when you are stuck in the rain and locked out of your vehicle because you just dropped your car key down a drain. And some cars, like Fords, will require you to make two new keys when all keys are lost as the car will not start without two keys programmed and the process automatically deletes all existing keys.

18. Cloning a car key means any lost/stolen keys will still start your vehicle. Making new keys allows you to ensure only the keys you hold will start the vehicle.

19. Car keys have a huge difference in prices from vehicle to vehicle for many reasons. Some can only be reproduced with genuine branded parts. Others require the removal of the dashboard in order to read a certain computer chip. While most can be done on the day, you might find yourself without the use of your vehicle for some time. Another reason to have a spare key made when convenient rather than leave it to an emergency.

20. Everything comes in all shapes and sizes. Locks are no different. Beware of what you buy in shops or on the internet as they might not be the easy DIY job you were expecting. Always consult a professional locksmith. For example, lots of internet-based car key makers advertise Landrover Discovery keys, but these can only be produced by the manufacturer. In the home, only Chubb branded locks fit exactly into the place where a Chubb lock has been before. Any other brand will need carpentry work and movement of handles (which might expose paintwork that needs touching up that might lead to the painting of the whole door, meaning a quick job becomes a whole day event).

Thanks for reading. Please call us to find out more or ask any questions.
07846643176


More Common Locksmith Questions Answered

Common Locksmith questions I am asked
AC Locksmiths Norfolk

 What is Lock Snapping?

This is a particularly vile form of attack burglars use to break in where the house has a upvc or composite door (any door where you lift the handle before locking). The intruders use simple tools to rip the handles off the door and then break the lock itself to gain access to a small lever inside the door that unlocks all the hooks and bolts. It takes less than 60 seconds with ordinary hand tools. If you have a upvc or composite door, look just below where your key fits and you will see a brand name. If you do not also see the British Standard Kitemark, you are definitely at risk of this type of attack. Moreover, I have come across some kite marked locks that still fail to protect. You should always consult your local locksmith when upgrading locks as they have the knowledge and experience to sort the good from the bad. At the time of writing, AC Locksmiths Norfolk are upgrading superior locking euro cylinders to properties in Sheringham and Holt.

How long does it take to fix a broken lock?

This really depends on the lock. Some of the simplest cabinet locks with small parts and tight springs can take surprisingly long if you don’t want to damage the expensive furniture they are housed in. Sometimes, a part inside may have broken and gotten itself lodged out of sight. In my experience, half of the repairs I do are routine and half throw up something completely unique, or at least very uncommon. Just the other day, I was working on a composite door in Fakenham where the only way I could get the door open was to hammer the hooks into the open position as a gear had broken and become stick within the locking mechanism. Doing this with all the wrong angles and trying to preserve the door as well slows a job down. There is a quick way to do every job. If we are taking a long time, it’s because we care about your property. Time frustrates us as well. For a locksmith, there is nothing worse than leaving one job knowing you are already late for the next one, especially in rural areas where phone signal problems deny you the chance to explain to that next customer.

How long should I expect to wait in an emergency?

This all depends on how large an area your locksmith covers, time of day and what work the locksmith is currently doing. Larger companies and the Nationals who sub-contract can usually find someone to be with you within 2 hours, but it is surprising how often people get a call near the end of those two hours to say their locksmith has broken down! A genuine local locksmith can usually be with you in a sensible time. For example, my base is in Holt and if you need me to attend an emergency in Aylsham or Cromer, I can usually get to you easily within the hour. If you need me in Downham Market, or Stalham, or Caister, then you need to expect me to take an hour and a half to two hours. If I am working on a job when you call, I will give you a realistic expectation of time and update you as often as possible. If that time is too long, I will suggest another locksmith, but I can neither guarantee their ability to get to you sooner or the quality of their work.

Do you carry the parts to fix my locks?

In almost all cases we can fix or replace your lock, and if we can’t fix it on the first visit, we can make your door secure until we have had a chance to order the parts required. Carrying everything for every occasion would mean towing a small DIY store around with us! Before writing this blog today, I attended a property in Fakenham where they need a completely new mechanism for their composite door. The brand they need has about 20 different variations of mechanisms and that brand is only one of about 15 common brands, so I have locked their door and rendered it usable in emergencies only. The new part will be with me tomorrow. There is no additional charge for the second visit, just the cost of the part itself and my standard flat fee. Beware, some locksmiths will charge labour for every visit.

Do you cover evenings and weekends?

Yes. AC Locksmiths Norfolk is a 24/7 365 day per year service. However, I am human. I do like to celebrate peoples’ birthdays and observe other traditions and even sometimes get to go on holiday. My phone is always on me. If I cannot cover emergencies, my voicemail will tell you so. If I am away and cannot answer the phone, for non-emergencies always leave a voicemail and if possible, back it up with a quick text and I will get back to you with honest advice, and/or work timeframe estimations. Unlike many other locksmiths, my flat fee labour charge is fixed. So if you have an emergency on Sunday evening in Dereham, the labour charge will be exactly the same as if you call me out on Wednesday morning from Reepham. Pricing for distance is a little different when dealing with car keys due to the minimum amount of time they take to produce, but when you call me, you can be sure you are getting a fair price.

Should I change the locks when I move home?

Yes. If the home has had people living in it before you, you just cannot know how many copies of keys have been made. I once changed locks for a couple in Norwich who after having been moved in for six months, found a neighbour ‘just checking’ their home after they had not arrived back at their usual time. This neighbour had been given a key by the previous owner to use in emergencies. If you move into a new home on a large complex, the developer will have fitted the same brand and types of lock in all the houses on that development. Statistics show that several properties will have keys that open other properties on the estate. Best to change to a completely different brand and upgrade.

What are the insurance requirements for homes in the UK?

For wooden doors, insurance usually states a five-lever mortice lock on all final exit doors or a kite marked equivalent. Basically, if the locks on your wooden door do not have kite marks, then they are probably not covered unless you have a special agreement because of preservation orders, etc. Some five lever mortice locks do not have kite marks and are fine with your insurance, but make life so much easier for the burglar. Be very careful when looking at ‘smart’ locks as many will actually downgrade your security. For upvc and composite doors, there is no kitemark requirement for most insurers, but having kite marked cylinders might well reduce your premiums. For peace of mind, you should always upgrade to kite marked products. At a time when we are all worried certain standards will drop after we leave the EU, rest assured, in many cases the kitemark outstrips EU standards in the area of locks. Insurers will try all things to get out of paying. If you have a kite marked lock and the burglar does manage to defeat it, the insurer might inspect your home and find another lock that does not meet standards and refuse to pay because you have a lock that does not conform. All ground floor windows should have locks and most insurers will insist on first-floor windows as well with a note that all accessible windows be lockable. If you have children of any age, window locks or cable restrictors are highly advisable anyway as kids are very good at falling from windows and they make such a fuss when bones break!

If you have any questions regarding the above, please don’t hesitate to get in contact via any of the usual methods found on my contacts page.

Thanks for reading
Alan,
AC  Locksmiths Norfolk


When is a Smart Lock not so smart?

The answer to the above question, is ALL TOO OFTEN!

I have just done an online check of UK available smart locks on Google and I don’t like what I see. If you have a standard wooden door, getting a smart lock to replace your existing lock might look flashy, but you could well be invalidating your insurance because you are reducing your security levels.

Most of the wooden door smart locks are based around a latched lock. In the industry, we call them Nightlatches, but you might be more familiar with calling them Yale type locks. There are very few insurance standard nightlatches out there and part of what gives them their British Standard 3621 rating is the anti-pick and anti-drill key hole. Replacing that key hole with something else gives your insurer an excuse to not pay out in the event of a claim, even if a burglar entered via another route. If you are fitting a smart lock to a standard nighlatch, chances are, the burglar can bypass the whole thing with a method called ‘slipping’, faster than you can activate the lock via your phone app (more on that later). I did see a couple of smart locks that operated deadbolts. But the deadbolts that come as part of the kit were very small. One available on Amazon plainly states it replaces your existing deadbolt. But taking your existing deadbolt out and putting the replacement in would be like putting an apple in a hole big enough for a melon! And again, to conform to British Standard 3621, and therefore insurance, the dead bolt has minimum size requirements and should have anti-saw capabilities, a feature this lock certainly does not have.
Smart lock

If you have any door with a multipoint locking mechanism, you are a bit luckier because the insurance industry still does not require British Standard locking barrels. Or are you? Over the last few years, burglars have increasingly attacked these door types because they are easy to get into and once you are in, the door is open for you to carry out whatever you want without leaving DNA on broken window glass. None of the new smart locks make this any harder. And you can’t use them very well in conjunction with Kite marked locking cylinders. One of the big things that deter burglars is an obviously strong cylinder. Smart locks cover up the cylinders so the burglar who cannot tell your house is well protected, is just likely to have a go anyway, destroying your expensive smart lock in the process.  
smart locks

A better investment would Kite marked cylinders and a smart doorbell that records people approaching the door. Era

But a smart lock is more convenient and saves the hassle of keys, I hear you argue. Let’s face it, we all want to be able to open the door without having to put our bags down while getting soaked in the rain and a smart lock allows us to do that. Or does it?

Without a smart lock, you approach your door, retrieving your keys from your pocket/bag put the key in the door and you are in. Maybe you do have to put some bags down first. With almost all smart locks, you have to take out your phone, wave it front of your face so it recognises you (put in a code if it doesn’t recognise you or your fingerprint), open the smart lock app, find the unlock feature, and activate it. You might need two hands where the key only required one. All in all, it might take longer to use the smart lock rather than lock and key. Your alternative is the code version entry. These not-quite-smart locks still enable you to go key free, but what if the batteries go or the electronics fail. You are still better off with the key. Besides, knowing your eldest childs’ birthday will probably let me into your home anyway. People are too obvious with key codes.

So, you really want smart technology. What do I actually recommend? Well, I’m not changing my mind anytime soon on multipoint doors. You really need a good Kite marked cylinder as a deterrent to keep you safe. And the best ones are only available through locksmiths to my knowledge. Even smart products still require you to lift the handle before locking and you still have to use the handle to open the door. Coupled with a smart doorbell, this is your best option by far. Smart doorbells are a great Xmas prezzie idea for your older generation relatives if they are able to use smart phones. It lets them see who is at the door without having to get up. I know there are plenty of people with mobility issues who could benefit from this technology.
Doorcam

If you have a wooden door, it gets even better. A new smart lock is due out in September. It is a Nightlatch, but it carries the all important BSI 3621 kite mark, making it acceptable to insurers. It will link in to Alexa and other smart devices. While it will require you to have an app, the app will run in the background on your phone, so you won’t need to take your phone out and turn it on. As long as the phone is on you, you will be able to open the door. All you do is approach your door and place your finger on the sensor. A truly secure, smart, lock.

If you require any more information regarding the above, please do not hesitate to get in touch via any of the methods on my contacts page.

Thanks for reading.


Which lock have I got?

Can you see your lock? Do you know what type of lock you have? Is it secure? Is it insurance standard? – All are important questions to look at your home security.

This weekend, I found myself walking through the high street of a Norfolk coastal village. One that is much quieter in winter because most of the homes are holiday lets. My wife, who is usually bored by my lock information, has obviously been taking in a lot more than she cares to admit, because she pointed to a door and told me it was not insurance rated. She was correct. This prompted me to look at all the other doors we passed and I soon discovered the majority of houses in that street would not receive insurance pay outs if they were burgled. On top of that, many would have been extremely easy for the burglar to gain access to.

So here is another visual guide to what makes you a burglar’s target, and what makes him look elsewhere.

If you have a door with one of these Horizontal sashlocks;

Sashlockthen beware! Most of these in Norfolk at least are three lever locks. If this is the only lock on your door, the burglar might just have a go because they have short bolts, no anti-drill reinforcement and are usually quite old. The five lever versions are very strong, but equally very expensive and require more holes in the door. Having a five lever deadlock fitted as primary security is the cheapest option that will satisfy the insurance people.

If I see a door with handles like the one in this image below,

Door handle
then I have no clue as to the strength of the lock fitted into the door as the mechanism is essentially hidden when shut. While your insurance is still going to demand a five lever version of this sashlock, the burglar is less likely to waste time on this unless he knows what is in your house and is specifically going after it.

 

Yale lockNow, if you have a lock like this as your only security, then get it looked at right now. This is the nightlatch (often called a “Yale” lock) and will probably take seconds to bypass. Seriously, I could walk up to one of these and be in so fast, a passerby wouldn’t even notice I didn’t use a key. There are some that have handy little additions to slow the burglar down, but mostly it is so easy, the burglar has nothing to lose when attacking this type of lock. The outside of the British Standard version of this type of lock looks like this.


Nightlatch

When I am faced with this type of nightlatch as a locksmith, I know I’m going to be earning every penny of my fee and there is probably going to be sweating and cursing going on before that door is open. The burglar is simply going somewhere else. Again, these are more expensive than their basic cousins, but they do have many features to make life harder for the intruder.

 

UPVC door

Next, we have the upvc door;










Or composite doors;

Composite door

These doors are supposed to be super secure. After all, they have all those extra hooks and bolts and rollers that engage when the handle is lifted. But the door is only as good  as the lock, and the standard locks are not very good.

                                               standard lock

Here is the standard lock,









Snapped lock cylinder

And here is what happens with cylinder snapping.

So, while these locks are still acceptable by your insurance provider, they will not deter the burglar. 





Kite marked lock
To do that, you need a cylinder like this one;
From a distance, the intruder can see the lock is not standard. If he does get close, he will see the kite mark. These locks are reinforced where the standard ones are weak, and actually designed to break closer to the front, meaning the attacker still cannot get to the bits he wants to.





Finally, if you have any version of a rim lock which will be in a similar style to this,

Rim lock









as your only door security, then you need something else as well. I find these on many farm houses and older buildings. They are very poor for stopping the burglars and easy to spot from the outside because they look like the horizontal locks but the key hole is usually lower or higher than the knob handle, so the intruder can identify them with ease.

There are many variations to all the types of lock mentioned above and this information is for guidance only. If you feel your security is not adequate, then ask your local locksmith for a security check. If he/she is any good, they will provide this service for free. Please also check elderly friends and relatives. I often visit older people who have lived with the same locks since before British Standard kite marks were even thought of. By talking to them about their security, you just might be saving them from an intruder.

Should you have any questions about the information above, please feel free to get in touch via any of the ways on my contacts page.

Thanks for reading.


Home Insurance know-how

I was sorting out my home insurance for this coming year and thought I would quote from the financial expert Martin Lewis’ website Money Saving Expert about home insurance. Please see the exert below:

Better locks pay for themselves

Don’t know your five-lever mortise deadlock from your rim automatic deadlatch? Well you should, as getting the right lock on your doors could massively lower your contents premium. Insurers ask what type of lock you have, so you risk invalidating your cover if you put down the wrong type.

Quick questions

What are the main types of lock?

Which lock is best?

How do locks affect my rates?

Help! I don’t know which type of lock I have

Please go to the link below to see the whole article:

http://www.moneysavingexpert.com/insurance/home-insurance


Scandinavian Locks

All about Scandinavian locks

All abount Scandanavian locks

While Scandinavian multi-point locking mechanisms are not very common in Norfolk, there are enough of them to warrant a mention.

The locks look something like this :

Scandanavian locks
These locks operate with a mechanism that typically employs two hooks that come out from the door and fit into specially cut spaces within the door frame, just like many upvc doors. They are always fitted to wooden doors, which is where the problems start.

In Scandinavian countries they are geared up for cold, damp weather and treat woods accordingly. Here in the UK, we seem to use any wood going and think a coat of paint or varnish will be adequate. That works okay for standard locks where all the working parts are protected within a lock case, but locking mechanisms have exposed moving parts which get pinched and moved by doors that expand and contract in wet weather. The untreated inside of UK doors holds water like a sponge, right next to the metal of these mechanisms which quickly become prone to rust. The problem is compounded by the fact that there used to be several variants of these mechanisms available, but now all but one design have been discontinued, meaning that if your mechanism does go wrong, the replacement is likely to be different. An example being a job I have recently done where everything looked identical, but the door needed much chisel work to accept the replacement.

Scandanavian locks 2

The next problem is cost. These units are extremely expensive.  A complete set up can cost between £250 and £400 depending on who you use to fit the device with labour and VAT to be added to that figure.

Finally, these locks are not particularly secure. While many insurance companies will accept them as adequate, they do not get the British Standard 3621 rating I would recommend to feel properly protected.

If you think you might have Scandinavian locks and they have not been serviced recently, it might well be worth contacting your local locksmith to have a look at them, especially if they are hard to lock, or the handles have gone floppy. A little maintenance now, might save a lot of cost later, or at least alert you to the likely cost of replacement, rather than have it all come as a shock when you can least afford it.

Should you have any questions regarding the above information, please feel free to get in touch via any of the methods on my contacts page.

Thanks for reading.


Your Home Insurance is not valid!

Well, maybe yours is – but I am upgrading many homes in Norfolk, that either don’t meet insurance standards, or are woefully susceptible to attack.

It’s quite simple, if your locks do not carry the British Standard Kite Mark, then they are, in most cases, pretty easy to get in to. And, just as importantly, if your door locks do not meet insurance standards your insurers will NOT pay out any money, regardless of what has happened.
Kite marked lock AC Locksmiths

Of course, there are a few exceptions: Some types of lock either do not have British classification, or, as in with padlocks, the rating is done on a European rating instead.

I have noticed some trends in the properties that are poorly protected, but cannot post them because I would hate to hand a would-be burglar the obvious places to look. However, if you are reading this and you know someone who has not got access to a computer, please do them a favour and help them check their locks for the British Standard Kite Mark. If you know someone with old locks, see if they have checked them recently.

Many people still think a 5 lever lock refers to the type seen on UPVC doors. It doesn’t. It refers to mortice (some times called ‘Chubb’) locks, and there are far too many front doors that only have 2 lever or 3 lever locks, which professional burglars can bypass in seconds.

Norfolk is a low crime area and the number of burglaries are coming down across the UK, in part, thanks to better locks and security in general. But they are still happening. Not to scaremonger, but to simply state facts – If your neighbour has good quality locks, the domestic intruder could visit your house instead.

The emotional fall out of a burglary can last for years. Heirlooms and items of personal sentimental value can never be replaced. Instead of thinking it will never happen to you, be sure you have done all you possibly can to make sure it won’t happen to you. Protect your home with British Standard products. Don’t be complacent with thoughts like: ‘Anyone can get in if they really want to’ If that wasn’t true, I would be out of a job. But the idea is to make it as hard as possible for them. If it is going to take time to get in, they probably won’t bother. And getting in is only half the problem; they always want to leave through a door if they are laden with your possessions, so the correct door locks are essential.

If you have any questions regarding the above, or would like to book a free security check, with no obligations, please use any of the methods on my contacts page to get in touch.

Thanks for reading.

Why do you need kite marked locks?


Insurance standards do not always require that your locks be rated to British Standard kite marked (always best to check your paperwork though!) so why should we fit locks to this higher level?

A C Locksmiths Norfolk

Here is a breakdown of what the three main types of lock do when they are rated to British Standard (BS3621);-

Mortice locks (commonly known as ‘Chubb’ locks)

These are the locks that sit inside wooden doors with a long, cylindrical key that has a square drop down at the end, which turns levers inside the lock to operate. You can get two, three and five lever versions. Only five lever versions are acceptable to insurers when used as a stand alone lock. However, to get the famous kite mark that comes with BS3621, the lock must have certain features:

Firstly, an anti-pick curtain which prevents anyone manipulating the levers inside without the proper key. In addition to this, the levers have pick traps, so that anyone managing to bypass the anti-pick curtain runs the risk of getting caught by these traps and therefore rendering the lock frozen in the locked position. The lock also has an anti-drill plate which is an extra layer of hardened metal that protects the lock from attack by power tools. Standard drill bits will blunt before going through these hardened steel plates. Even with hardened drill bits and powerful drills, this is a noisy and time consuming method of attack, meaning most burglars would avoid attempting this. The bolts on these locks are longer and thicker than standard, with special materials to make sawing virtually impossible. Some have roller bars inside so that a saw blade will only be able to cut so far before it can no longer get purchase to continue cutting. The keeps (the bits that the latch and bolt go into) that sit in the door frame are also bigger and stronger, meaning that in most cases, when the door is forced, it is actually the integrity of the door and frame that fail before the lock.

Nightlatches (commonly referred to as ‘Yale’ type locks)

Standard nightlatches are arguably the easiest lock to break into. These are the locks that have a cylinder that goes through the door from the front, operated by the key and a square or rectangular mechanism on the back of the door which usually has a lever or knob  to pull the latch back, and a button or ‘snib’ which will lock the the latch in the extended or retracted position. If your nightlatch does not have a kite mark, most insurers will require you to have at least one other key operated lock on the door. The standard versions of these locks also have two major flaws. Firstly, if you rotate the key an extra turn you ‘double lock’ the door, which is fine when you leave. But it is possible to double lock the door while it is open and then slam the door shut. This action makes using the inner lever or knob useless, so you can effectively be locked in and the door will only open when some one unlocks from the outside. Also, if the snib iis accidently activated upon leaving, the key will not work when you return.

To get a kite mark, they have to be pretty special; They will have an automatic deadlocking feature which pushes the latch out further, effectively making it as strong as a bolt. It also loses the curved side of the latch so that the door cannot be attacked by a method known as ‘slipping’. The front part of the lock is reinforced and a lose disc fits over the key hole that stops the burglar being able to drill their way into the lock. There are tools that enable potential attackers to manipulate the inside part of the lock from outside the door. On these locks, the springs are stiffer and purchase is much more difficult. In my own personal experience, when faced with one of these locks, I have always searched for an alternative. You can also have a key lock on the inside of these locks. After all, a potential burglar loaded up with your belongings, wants to leave via a door. By having this locked on the inside, he must use the window he entered, risking more chance of cutting himself on broken glass, especially as his hands are now full. The other feature of these kite marked night latches is that you cannot lock yourself in or out unless you leave without the key.

Upvc door locks (called ‘Euro Cylinders’)

At the time of writing, not all insurers require the actual lock on a upvc door to be kite marked as the various hooks, rollers and bolts supposedly make the door good  security. But as been highlighted in the press over recent months, the barrel that the key goes into can be bypassed in under a minute, making all the other features of the door redundant.

The new barrels deserve special explanation because you can have a BS3621 euro cylinder, but still not have the best protection. In addition to the kite mark, these locks have a 1,2, or 3 star rating. 1 and 2 star rated products can have their level increased by having additional devices fitted to the door, or specialist handles fitted, but a couple of suppliers make a lock that are 3 stars by themselves. I only fit 3 star rated euro cylinders as they are universal to any door. These cylinders are known as ‘snap secure’ which means if a burglar tries to break them, only a small section at the front will break off, leaving them in much the same position as they were before they put all the effort in.

The brand I use require a dimple cut key (rather than a jagged edge) which throws out the usual methods of picking a lock because you have to get all the dimples in the right place and the right size. The lock also has a magnet which is activated by another magnet in the key. The magnets can be in different places in different locks. If the magnet in the lock does not line up with the magnet in the key, the lock will not open. This means the only way into this lock is with the drill. As part of my job, I have to use reinforced drill bits. I have had to get into one of these locks and with all my best equipment, and all of my professional skill, it took over an hour. No burglar is going to waste that much time. The locks are distinctive from a distance because the key goes in horizontally, rather than the normal vertical, so most burglars will turn away before even attempting to gain entry.

If you have a upvc door, or any door with a euro cylinder, and you value your possessions, you should think seriously about upgrading, as an insurance payout will not replace your lost items of sentimental value The difference in price between a standard cylinder and this top of the range one, is just £30.00, but the standard cylinder has been shown to allow a burglar into your home in less than a minute with no power tools, whereas the upgrade stops the attacker before he even tries. That has to be value for money.

If you would like more information about any of the topics discussed on this page or any other blog on this site, please feel free to use any of the methods on my contacts page.

Thanks for reading.