Smart Locks again
Is now the right time for a smart lock?
Smart speakers, smart cars, smart fridges, smart thermostats, smart light bulbs, the list goes on and on. In that list are a massive number of smart locks. You can find them all over the internet, from the very cheap to the ultra expensive, basic to very flashy.
But the big problem with almost all of them, is that they will compromise your security, or you will need a whole load of other stuff to make them work. If you have a smart lock on a standard wooden door in the UK, the chances are it will be a latch lock. The problem here is that UK insurance companies don’t like latch locks because the latch can be ‘slipped,’ an attack method that can silently take seconds to get into your home with the correct, very cheap equipment. British Standard (BS3621) latches are allowed but the springs are much stronger on these making smart conversions a bad idea as there is a good chance of over-burdening the turning motor inside the smart lock. There are solutions for wooden doors, but you should really expect to allow a further £200 minimum for the needed conversions, and it would be much better to consult your local locksmith to ensure the end result will meet your insurance company requirements.
If you have a door with a euro cylinder (the type where you normally lift the handles before locking/unlocking), then insurance requirements are not the issue. The issue is the whole lifting handle before your smart lock can do anything smart. For example, on a standard door, you will have to either not fully lock your door when you leave, (only possible if the outer handle is a dummy handle that does not retract the latch) or you lift handles, use your phone to do what the key would have done and leave. Then, when you come back, you use your phone to unlock, physically push the handles down to disengage the bolts, etc, and then use your phone again to open the latch and have the door swing open because that is what you wanted the smart lock for – to have the door open for you when you are carrying lots of stuff. So here, you gain nothing over a straight forward key. I do know of one company that does a complete smart lock/handle, but it is stupidly expensive, only works with the same brand locking system, and the two I have fitted both failed to set up properly.
So my advice is this. Think long and hard about that smart lock. First and foremost, is it going to compromise your security? Secondly, is it actually going to make life easier? Is getting out and firing up your smart phone, searching for the app, searching for the right button within the app, turning it all back off again, etc, actually better than just pulling out your key and turning the lock? Thirdly, ask your local locksmith, and if your locksmith suggests an alternative, ask him/her to explain exactly how their solution meets the above requirements.
Thanks for reading
Previous Smart Lock blog here
Lockdown key thoughts on home security
Lockdown key thoughts – As we enter another lockdown, home security might not be at the forefront of your mind, but be aware; Just yesterday, the delivery person for Amazon left two packages at my front door without so much as a knock or ring of the doorbell (four people in the house and no one heard a thing). Lockdown means we move to even more to on-line shopping and, despite the rules to have us stay at home, we are still doing school runs, grocery shopping and personal exercise. A package openly sat outside your front door may be enticing to an opportunist to make a quick grab. Please keep on top of your orders and if you can’t be in, talk to a neighbour to at least keep an eye out for the delivery. Don’t think asking the delivery driver to put the package in your unlocked shed is a good idea either. Sheds are one of the first places burglars look because the security is often extremely poor. Look in your local community paper for the police reports, sheds are often on the reports, with tools be stolen to make a quick turnaround at boot fairs, etc. Plus whatever other goodies you may have there.
The other place we do not secure enough is our garage. So many garages can be popped open with a single tool. And the locks are rarely difficult to pick for someone with a little time. We store so much in our garages these days, it hardly makes sense for the burglar to even bother with the house itself. Investing in a good garage door defender can make a huge difference. If you have lots of stuff in your garage, you should talk to your local locksmith today about better garage security.
CCTV is becoming ever more important for home security. A smart door cam will capture anyone approaching your front door whether they ring the bell or not. And if you are out, you can talk to the delivery person and tell them exactly where to put your package. HD, wireless smart cameras upload directly to the cloud, meaning no one can break in and then steal your recording device. They might not stop the thief but a combination of visible deterrents and smaller hidden cameras will get an image the police can use to convict the intruder.
Smart products continue to be ever more popular, but security and smart locks in the UK are a minefield. While most smart locks on the market may be fine for standards in countries like the USA, here in the UK our insurance quite rightly insists on locking and security products having a British Standard (BS) 3621 rating to show it has been tested against all the main attacks burglars use. Most smart locks do not reach this level and therefore buying a smart device without professional guidance may actually be making your security worse. That being said, there are now some excellent products for owners of second homes or holiday lets with limited access control that allows you to control who can access your property and when without the need for multiple keys or requiring guests to meet someone before they can start enjoying their holidays. As this is a tax deductible cost, there is nothing to stop you making sure your guests/traders/cleaners, etc have Covid safe entry to your property. If your local locksmith is not up to date with ways to do this, please message me and I can guide you to some excellent products.
Even safes are now going smart, with biometric options and attractive slim wall mounted safes that can be positioned at a level where people can get to them easily without having to get down low every time you want something. Many burglaries are facilitated by keys being left in the vicinity of the front door where they can be fished through the letter box. Having a wall mounted digital safe holding keys and a few other essentials, will cut down your chances of being attacked.
Smart alarm systems are more than just alerts that your home has been attacked. They can be tailored to incorporate smoke alarms, CO2 detectors and panic buttons. If you have an elderly relative and they have a fall, pressing a button on a remote around their neck auto dials pre-stored numbers until one picks up. They can then talk to you through the system, allowing you to asses the seriousness of the problem and decide on what action to take.
Home security is about looking more secure than your neighbours. If the burglar can see you are a harder target, they will seek easier pickings elsewhere. The cylinder of a traditional nightlatch (often called a “Yale”) and the cylinder of most UPVC doors can be picked in seconds by someone who is skilled enough. These locks are like magnets to the potential intruder, because they know the other ways to bypass these locks as well. Swapping these locks for visibly different anti-pick locks show the potential burglar that you mean business with your home security.
These are the standard barrels:
Nightlatch:
UPVC door barrel (Euro cylinder):
And now the visibly different, better nightlatch barrel:
And kite marked Euro cylinder:
There are some kite marked products that still employ the old style keys, but you have to get up close to see these are kite marked. The locks using “dimple cut” keys and similar, are visibly different, meaning the burglar can often see from the road that you have better locks, making him less likely to even set foot on your property. And yes, your local locksmith will charge you more for products than you can find on line or even in some shops, but he only has a van and can only carry limited stock. But you can trust that he does not want to come back for a recall, so he will make sure he only fits quality products.
It may be you are looking for improved security for you or your family, you may want them to be able to keep their independence, while having the safety net of being able to call you direct for help if they have a fall? You may need limited access solutions? Or you like the idea of a slim profile wall safe? Perhaps it would be easier for the emergency services to be given a code to unlock your frail relative’s door if you are not able to be near? If you have any questions regarding the above information, please get in touch via any of the methods on my contacts page.
Thanks for reading!
What I have learned after 10 years as a Locksmith?
Lessons 10 years as a locksmith has taught me:
1. The multipoint locking mechanism on a double glazed door (or any door where you lift the handles before locking) is NOT a five lever lock. Five levers refers to the internal levers in a mortice lock which sits inside a wooden door.
2. All of those hooks, bolts, mushrooms, and rollers on a lift handle door mean nothing when burglars can attack the lock barrel easily. Having the correct barrel is vitally important and while you might get the insurance company to reimburse your financial loss, they cannot replace the heirloom given to you by Grandma that has enormous sentimental value. If your locking barrels do not have British Standard kite marks, you are practically inviting burglars into your home.
3. Home security is not necessarily about keeping intruders out. We all know they can smash a window. But they do not want to leave through that window carrying your stuff. You are looking to make it as hard as possible for them to leave with their arms full.
4. Look at your neighbour’s house when thinking about home security. Your aim should always be to make them look like an easier target. Crunchy gravel, CCTV, alarms, sensor lights are instant barriers before they even reach your door. Burglars recognise good locks and will go elsewhere. Your local locksmith knows the best brands you can’t buy on the high street.
5. That sneaky place you hide a spare key in the garden is glaringly obvious to the burglar. You are much better off with a quality keysafe.
6. You do not need multiple keys for carers. A keysafe can be much cheaper and easier for all. No more worries when keys go missing.
7. A home safe is not just about deterring criminals. A good one will protect important documents in the event of a fire. But batteries should be changed annually whether the low battery warning beeps or not, and override keys should be kept with a trusted neighbour or family member. Leaving the keys inside the safe is not a clever idea.
8. Taking your car on holiday? Make sure your partner takes the spare key. Nothing worse than calling a locksmith to open your vehicle when you lock the keys in the boot knowing a spare key is at home. Do not leave the spare key in the glove compartment.
9. Very few smart locks conform to BS3621, meaning they are not covered by your insurance.
10. Most lock failures can be avoided. If you notice your lock is getting harder to operate, or you have a special knack for opening the door, then something is wrong and needs addressing. It will be cheaper to sort now and if you don’t, the chances are it will fail when you are stuck in the pouring rain and are desperate to get in because you need to get ready for that important date/job interview/wedding/etc.
11. Hanging keys on a hook in plain sight of your door, or putting them in a dish/on a saucer near the front door is not good. Most luxury cars are stolen from drives after thieves use tools to hook keys through the letterbox. Seal the letter plate on your door and install a post box at the end of your garden. The postie and those who deliver your paper will love you for it.
12. Burglar alarms are not just about burglars; They now come with optional extras like smoke alarms and panic buttons allowing you to call a family member and talk to them through the system if you take a fall and cannot get back up.
13. Modern CCTV puts you in control. If you post images or film of a crime, the local community might help. A friend knew someone who did this when Christmas decorations were stolen from their garden. The theft was captured by a smart doorcam and posted. Locals soon identified the thief and the stolen items were returned (along with a box of chocolates!).
14. If you need to get copies of keys made, still use the originals as your primary keys. Ask your local key cutter to order genuine branded blanks, even if it costs more and you have to come back. 90% of my recalls for faulty locks end up being poor copies not working properly. When you order a new lock, think about the number of keys you need, and order them at the same time. If you need more than four extra keys, a keysafe can be cheaper.
15. Plastic doors are just as prone to weather conditions as wooden doors. Be aware of direct sunlight and salty sea air. Check regularly for signs of rust. Lubricate your doors every time you change your clocks (spring and autumn). You can find out how by reading my blog on door maintenance.
16. The industry recommends changing your locks every 5 years, especially when keys have been handed to builders, carers, lost by teens, etc. While 5 years might seem a bit too much, adult children might do well to check their older parents’ locks. Many older houses are simply not up to insurance standard. If you cannot find a British standard kite mark on their lock, they are probably paying insurance for nothing as the insurers will not pay out in the event of a burglary.
17. Making a new car key when you have one to copy from is much cheaper than calling out the emergency locksmith when you are stuck in the rain and locked out of your vehicle because you just dropped your car key down a drain. And some cars, like Fords, will require you to make two new keys when all keys are lost as the car will not start without two keys programmed and the process automatically deletes all existing keys.
18. Cloning a car key means any lost/stolen keys will still start your vehicle. Making new keys allows you to ensure only the keys you hold will start the vehicle.
19. Car keys have a huge difference in prices from vehicle to vehicle for many reasons. Some can only be reproduced with genuine branded parts. Others require the removal of the dashboard in order to read a certain computer chip. While most can be done on the day, you might find yourself without the use of your vehicle for some time. Another reason to have a spare key made when convenient rather than leave it to an emergency.
20. Everything comes in all shapes and sizes. Locks are no different. Beware of what you buy in shops or on the internet as they might not be the easy DIY job you were expecting. Always consult a professional locksmith. For example, lots of internet-based car key makers advertise Landrover Discovery keys, but these can only be produced by the manufacturer. In the home, only Chubb branded locks fit exactly into the place where a Chubb lock has been before. Any other brand will need carpentry work and movement of handles (which might expose paintwork that needs touching up that might lead to the painting of the whole door, meaning a quick job becomes a whole day event).
Thanks for reading. Please call us to find out more or ask any questions.
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All about Smart Locks – What are Smart Locks?
The name ‘Smart locks’ applies to locks that can be opened with technology like your mobile phone and does away with the need for keys. They can be fingerprint activated, voice-activated or have keypads and sensor proximity tags, depending on the lock and how you want it to operate. Smart locks are a relatively new technology with new products appearing all the time.
What are the benefits?
Smart locks can offer controlled access to your home without having to hand out multiple keys, so they are great for people who have carers or home help and find it difficult to get to the door themselves. Teens are fantastic at losing their keys; I know of one unfortunate customer in Aylsham whose daughter got in with a bad crowd and was giving her key to unsavoury friends, who then stole from the property. Smart locks here could have quickly been re-coded to bar anyone who she did not want having independent access. Keypads and proximity tags save you from having to hunt in your bag for your keys. And some more and more are now connecting to home smart networks, which in turn, connect to your mobile phone. Connected to one of these systems with cameras and zone restricted alarms, you can be on holiday in Greece, sat by the pool and when the delivery you have been waiting for arrives, you can let the delivery driver put your parcel in your house, watch them leave and lock the door up behind them.
How secure are they?
This is where you really need your local locksmith. So many smart locks lose security for convenience. Many are latch type locks that are easy to bypass if you have the right tools and know-how. If you change your existing lock for a smart lock then you might be invalidating your insurance. Always consult your genuine local locksmith before making any purchase. They are used to the requirements of insurance companies and will be able to offer the best lock to suit your needs. Also, you might be paying too much for features you do not need. If your smart lock requires you to have a key-operated lock in the same door for security and insurance purposes, then there is no real point in the smart lock. While there are many smart locks available, few will actually be BS3621 rated. You don’t need this rating on UPVC doors (yet) but even here, there is still a mechanical aspect that the lock cannot do. It will not lift the handles that engage all the hooks before locking. That sort of takes all meaning out of the hands-free point.
Are smart locks expensive?
Yes and no. As with everything, there are cheap and expensive ends of the scale. This is another reason to talk to your local locksmith. We know brands and their quality. We do the research so you don’t have to. We go to the nerdy lock conventions and get to see the items in action before we buy them.
In summary, smart locks are a great idea for certain situations but often lose security for convenience and often that convenience can be misleading. For example, with a normal lock, you approach the door and with one hand, take your keys from your pocket, insert into the keyhole, turn and you are unlocked. With some ‘faster’ smart locks, you approach the door and take out your smartphone. Holding your phone in one hand, you turn it on with the other, insert your security code, find the app, open the app, find the button that unlocks the door and eventually you are in. If you are trying to do this while laden with shopping, the process just got longer. There are better products out there, but you will need your locksmith to help you through the minefield. However, if you are really into your gadgets, then a smart lock is a great one that you will use every day. Paired with Alexa or other smart devices and part of a home network that includes CCTV, alarm and a decent door cam, smart locks show potential intruders that you mean business (if you get the right one).
If you have any questions about smart locks or any home security issue, please do not hesitate to contact me via any of the methods on my contacts page.
Thanks for reading.
Auto locksmith FAQ’s:
Do I have to bring my car to you?
No. A car locksmith has all the tools needed to cut your new car key and the computers to do the programming on board his/her van. Recently I made a new Fiat Ducatto key for a customer in Gresham village. I was able to copy his existing key in my van and then plug into his onboard computer via the OBD port and program his new key to the vehicle. This meant he could use his vehicle the same day. Had he taken the key to the dealer or manufacturer, he would have had to leave it with them, possibly waiting weeks without the use of his own vehicle.
Does the locksmith change the locks on my car?
No, if you lose your keys, we will only make new ones, but they will be coded differently, so the old keys will be useless for driving your car away. Unless you leave valuables in your car, this should not be a problem. If you want to change the actual locks on your vehicle, you should, in most cases, go back to the manufacturer. If you have had your locks modified or changed in any way, you must inform the vehicle locksmith if you later require his help. I remember being called out to a Jeep in Brancaster late at night. It was parked in a very quiet beach car park. When I tried, my Jeep lockpick, I found the whole thing felt wrong and asked the customer if anything had been changed, at which point he told me the vehicle locks had been changed for aftermarket products. This meant I was unable to do the job without damaging the vehicle, so alternative arrangements had to be made (they paid me plus an expensive taxi home to get the spare).
How much does a car locksmith cost?
This is like asking how long a ball of string is. Unlike house locks and keys, auto locksmithing has many components. And the cost will be based on how many of those components you need. Will I need to pick the lock? Will I need to work out the key shape from the lock? Will I need to access a database that charges me for certain codes to allow me to program the new key to your car? Can I use aftermarket products or do I have to use genuine branded parts? How far did I have to travel to get to you? Does coding your key require me to a plugin, or do I have to take half of your dashboard apart to get to the chip that I then have to remove, code and return? These and many more factors make up the cost, but in nearly all cases the auto locksmith can sort your problem on the day and will be cheaper than going back to the manufacturer. For example, I produced a key for a customer with a Renault Clio in Fakenham and saved them £300 on the price they were quoted by the dealership. What’s more, it was all done at the customer’s place of work, allowing them to get on with their day.
Will the locksmiths make keys for my old classic car?
To be honest, no. Cobblers and engravers can usually copy the keys of older cars and motorbikes. If not, you may have to change the locks and ignition barrels, in which case scrap dealers are always a good call. But for the auto locksmith, we can only make a profit on keys with computer chips. Travelling to Dereham from my home town of Holt to produce a key for an old Ford Capri is not even going to pay for the cost of the round journey, whereas making and coding a key for a 2015 Ford Mondeo will work for me. A very few auto locksmiths might just be able to produce older keys, but often the cost would be more than the value of the vehicle itself.
Can the auto locksmith make keys for all modern cars?
No. We can make keys for most car brands and models, and there are very few we cannot get into if your keys are locked inside, but there are a few when we have to tell you to go back to the dealer. Land Rover Discoveries and Volvos spring to mind. There just isn’t the data available for us to do our computer work on these vehicles. You might see websites advertising that they can indeed clone your key when the locksmith says he cannot, but these sites include every vehicle in their menus just to drive traffic to their sites. When you actually ring, they are just as powerless as the car locksmith.
What is the most common reason for an auto locksmith call out?
By far it is keys locked in the boot. When you are loading/unloading your vehicle, unlock all the doors. So many people only unlock the boot. They then put the keys down inside the boot, load the shopping, the golf clubs, the tools, etc, and then slam the boot down and swear in the next five seconds when they realise the keys are now in the back and they are locked out. There is no security benefit to only unlocking your boot if you are only going to lock yourself out of your car in a high crime area.
Does my breakdown cover include the cost of an auto locksmith?
No. Some recovery drivers will make a quick attempt for you, but I have been called many times by the biggest recovery service in the UK and I am a registered peripheral of the second largest. In all cases, I charge the customer direct. From Cromer, Fakenham, to Burnham Overy Staithe, call me first and save time. You don’t want to wait hours for the recovery service only to be told you have to wait even longer for me.
Can you make me a new car key if I have lost all the original ones?
Yes, I can read the lock using a special tool or get the information for many vehicles from your registration document, providing I have proof of ownership. Once I have cut the key blade, I can then let my computer talk to your car and program the new key to your vehicle. It is a much faster job copy from an existing key, though.
What is cloning?
Cloning is simply replicating an existing key. As far as the car computer is concerned, it believes there is only one key when you may have two or even more. You can clone some keys without having to plug into the car. This is a cheaper way to replace lost keys, but it does not protect you from those lost keys being used should someone else find them and want to steal your car. Making new keys that are uniquely programmed to your vehicle gives you the option of deleting the old keys, in exactly the same way you would put a stop on a lost credit card.
How do you get into my car if there is no keyhole?
There is always a keyhole. On modern cars, the keyhole is covered and the key is hidden in the key fob. But for safety, there must be mechanical access. A customer of mine in Norwich was astounded when I turned up to get him into his vehicle. His fob battery was flat and he could not get in. So I showed him the hidden key blade and then revealed the hidden keyhole on the vehicle. Had he listened to the dealer (if the dealer had even told him), or read the car paperwork, he could have made his meeting that day because the car will still work when the fob battery is dead. The customer was still happy though as he had expected a very expensive job. It was still expensive for a battery change he could have done himself.
How long does it take to pick the lock?
Seconds – hours depending on the vehicle, age, possible rust/damage inside the lock. I’ve taken two hours to open a car in Hunstanton and one and a half minutes to open a car in Beeston. Conditions like cold and rain might also slow me down. It takes as long as it takes.
How easy is it for thieves to hack the signal and steal my car?
Thieves that do this have bought special equipment. They are stealing cars to order. While not impossible, it is not likely for those of us with standard cars to have our signals stolen. You can, if you wish to, buy signal jamming pouches and I am happy to source them for you. But the biggest growing way for cars to be stolen is via your home letterbox. I see it all the time. People come home and put their keys on a table or other piece of furniture near the door so they can easily pick those keys up as they leave. Thieves are now fishing through the letterbox to get keys which can give them access to your home and they can use your own car as a getaway vehicle. Don’t make it easy for them.
If you would like more information on the above questions or have others to ask, please get in contact via any of the methods on my contacts page.
Thanks for reading!
